Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at KeySolutions EAP to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at KeySolutions EAP.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

About Us

We, at KeySolutions Employee Assistance Program, strive to improve the productivity, profitability, and overall wellness of the organizations that we serve by delivering highly effective counseling, consultation, training, crisis intervention, and life skills training services.

Mission Statement

It is the mission of KeySolutions EAP to assist employees and employers with difficulties encountered in their personal and professional lives. We strive to improve the productivity, profitability, and overall wellness of the organizations that we serve by delivering highly effective counseling, consultation, training, crisis intervention, and life skills training services.

KeySolutions EAP Overview

KeySolutions Employee Assistance Program has been providing exceptional service for over 25 years to employers, employees and family members.

KeySolutions is designed to assist individuals who may be suffering from personal problems that interfere with a productive life at work or at home. By assisting employees who may be having personal problems, it is possible to return them to a satisfactory job performance level.

Personal problems can reduce an employee’s work performance. Fortunately, most of these problems can be solved with effective short-term counseling. The EAP provides up to five counseling sessions per incident with one of our counselors at no cost to the employee.

Services Provided

KeySolutions EAP is confidential, and offers professional guidance in a wide variety of areas that can be tailored to your needs:

  • Relationship and family concerns – couple conflicts, parenting, child behavior problems
  • Emotional health – stress, depression, anxiety, panic attacks, self-esteem
  • Workplace issues – conflicts with coworkers, communication problems, absenteeism
  • Drug, alcohol and gambling abuse – assessments, treatment recommendations, codependency
  • Financial counseling – budgeting, compulsive spending

Learn More

If you or a member of your family is covered by KeySolutions EAP and would like to utilize your benefit, please visit Employee Resources for more information regarding the services that KeySolutions provides, or call us today to schedule an appointment.

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